Perform the following steps to check the date/time of the bm_ruleset folders: 1.Open Windows explorer to the following directory: 32-bit Operating System default: C:\Program Files\Symantec\SMSMSE\ is the version of SMSMSE installed.The Symantec Premium Anti Spam (SPA) Add-on for Microsoft Exchange is not detecting large amounts of mail that are SPAM.Conditions SPA bm_ruleset folders are more than a few hours old.After upgrading, follow the steps in the Workaround section to clear out old rulesets.Workaround Clear out the rules and restart IIS (for Exchange 2000/2003) or restart the Microsoft Exchange Transport service (for Exchange 2007/2010/2013). Stop the following Windows Services: Symantec Mail Security for Microsoft Exchange Symantec Mail Security Utility Service 2.
However, if you so choose, you can create your own schedules for performing updates.
Cloudmark downloads antispam updates directly from the cloud.
This differs from the other scan engines, which receive updates directly from Microsoft.
Cloudmark definition update checks are not configurable in the Forefront Protection 2010 for Exchange Server Administrator Console.
Engine updates are stored in the \Data\Engines subfolder of the installation path folder.